1. Attendance

1. Students are expected to attend a minimum of 85% of all theory and practical sessions. Registers will be maintained for record purposes by the studio.
2. Responsibility for attendance lies with the students, and maintaining an 85% attendance rate is crucial for qualification and assessment opportunities.
3. Register will be taken for each module and tutorial by the respective facilitators.

2. Medical Certificates

1. An original valid doctor's certificate is required for absences exceeding two consecutive days or for qualifying for supplementary examinations.
2. Original certificates are to be submitted to the administration, and a copy provided to the relevant facilitator.

3. Disability

1. Students must disclose disabilities during application, providing an evaluation report from a professional.
2. Meeting with the Head of Institution to assess feasibility, with confidentiality and report submission to the Academic Quality Committee.
3. Disability details are kept confidential, and access to certain studios may be limited. Special arrangements are made for tutoring and studio work.
4. Academic and support staff support students with disabilities and may adapt teaching and assessment strategies accordingly

4. Examinations

1. A 0% mark for late or absent written assessments without a valid doctor's certificate.
2. Practical assessment entry is prohibited if a student is late (exceptions within the first 30 minutes).
3. Examination rules provided before sessions, and students must acknowledge understanding.
4. All printed drawing matter must be signed out by the relevant facilitator within the title block

5. Assessment Criteria - General Rules

1. 50% or above for an assessment is a pass; above 40% allows for a supplementary assessment opportunity.
2. Additional fee for supplementary assessments; 39% or less is a fail.
3. Course average below 49% requires module repetition with an additional fee.
4. 45% or above for the final portfolio grants a re-assessment opportunity.

6. Certification

1. Qualification awarded if the student is competent in all exit-level outcomes of all program courses.
2. Minimum average of 50% for theoretical and practical courses

7. Deadlines

1. All work must be submitted on time. Penalties applied for late submissions.
2. Facilitators will communicate deadline details; penalties range from 5% to no acceptance for submissions exceeding three days.

8. Cheating and Plagiarism

1. Facilitators may penalize individuals involved in cheating or plagiarism, leading to disciplinary measures.
2. Cheating results in a 0% grade for the specific project or assessment.

9. Behavioral Guidelines

1. Compliance with rules, values, and ethical standards.
2. Following instructions from facilitators and management staff.
3. Acting in an orderly and lawful manner, respecting the rights of others.
4. Strict measures against attacks, discriminatory language, or physical harm.
5. Respect for school equipment and personal possessions; searches allowed under appropriate circumstances.
6. Handling school equipment and personal possessions with care and respect.
7. No removal of property without facilitator authorization.
8. Right to search individual workstations, bags, and packages for safety and security.
9. Permission required for access outside normal working hours.

10. With Regard to the Workplace

1. Ensuring a safe and hygienic working environment based on provided safety guidelines.
2. Reporting accidents or damage to equipment immediately; adherence to safety measures.
3. Prohibition of firearms or dangerous weapons on premises
4. Right to search students for substances upon entering or leaving the premises

11. Exhibition and Ownership of Work

1. Institution retains the right to keep copies of student work.
2. ZIDA reserves the right to use student work for promotions, exhibitions, marketing, or any benefit to the institution.

12. Payment of Fees

1. Outstanding tuition fees must be cleared for awarding academic qualifications.
2. 2% interest charged per month on late payments.
3. Suspension for students with fees more than 120 days overdue; lifted upon full payment.
4. ZIDA reserves the right to modify course fees or payment deadlines. Any changes will be communicated in advance.

13. General

1. All official outings organized by ZIDA must be attended by all students.
2. Cell phones must be silent during lectures and studio times; fines for violations.
3. Reference to ZIDA Policies and Procedures, subject to changes over time

14. Student Complaints

1. Processing of complaints and grievances following established regulations and policies.
2. Right of every student to complain and receive a response.
3. Anonymous submission of complaints allowed.
4. No discrimination, victimization, or harassment for filing a complaint.
5. Solutions provided within institutional policies; right to have a representative during negotiations. Disciplinary action against abuse of grievance procedures.
6. Students' responsibility to understand institution policies and procedures.

15. Language Policy

1. English as the primary language of teaching, learning, and assessment.
2. Student responsibility for effective communication in English.
3. All communication, facilitation, and assessment conducted in English

16. Health and Wellness Policy

1. Commitment to a healthy and supportive environment for staff and students.
2. Reactive process for health and wellness; addressing needs without negatively impacting the institution.
3. Supportive culture for healthy lifestyle choices.

17. General (Continued)

1. Official outings attendance requirement.
2. Cell phone usage rules during official tuition times.
3. Reference to ZIDA Policies and Procedures; subject to change.
4. Rules and regulations subject to change; students responsible for staying informed

18. Exclusion of Liability

1. The institution, its agents, trustees, employees, or facilitators are not liable for personal injury, death, or loss or damage to any property on the premises.
2. These rules and regulations are vital for maintaining a conducive learning environment at ZIDA. Students are expected to familiarize themselves with and adhere to these guidelines for a successful academic journey

19. Course Content:

1. All course materials, including text, images, videos, and documents, are the intellectual property of ZIDA and are protected by copyright law.
2. You may not reproduce, distribute, or share course materials without written permission from ZIDA. 20. Technical Requi

20. Technical Requirements:

You are responsible for ensuring that you have the necessary hardware, software, and internet connection to access and participate in the online course.

21. Privacy:

ZIDA may collect personal information as part of the enrollment process. This information will be handled in accordance with our privacy policy

22. Certificates of Completion:

To receive a certificate of completion for the course, you must meet the course's requirements, which may include attending classes, completing assignments, and achieving a minimum passing grade.

23. Changes to Terms and Conditions:

ZIDA reserves the right to update or modify these terms and conditions at any time. Changes will be communicated to enrolled student

24. Payment Rules:

1. Students discontinuing studies are liable for the full tuition fee.
2. Automatic suspension for fees exceeding 90 days in arrears.
3. ZIDA reserves the right to hand overdue accounts to a debt collector, charging 30% of the outstanding amount.

25. Academic Progress and Fees:

1. No qualification or exam submissions allowed without full payment.
2. Students must clear outstanding fees to register for the next course.
3. Credit checks may be performed.

26. Refund Policy:

1. Registration fees are non-refundable.
2. Full-time program students terminating studies are liable for the full annual tuition fee.
3. Full refund of tuition are available if you cancel your enrollment at least five (5) days before the course start date.
4. Partial refund of tuition may be considered on a case-by-case basis if you cancel within three (3) days of the course start date.
5. Refund requests must be submitted in writing to info.zidalearning@gmail.com
6. ZIDA reserves the right to cancel or reschedule a course due to unforeseen circumstances or if the minimum enrollment threshold is not met. In such cases, you will be offered a full refund or the option to transfer to a different course

27. Contact Information:

1. For any questions or concerns related to your enrollment or the course, please contact info.zidalearning@gmail.com
2. By enrolling, you acknowledge that you have read, understood, and agreed to these terms and conditions. Failure to comply with the school rules and regulation may result in the termination of your enrollment without a refund